Customer Service Rating
Enriching the Customer Experience with a Streamlined Call Route
Challenge: Enriching the Customer Experience with a Streamlined Call Route For a successful restaurant chain, a delicious dish is only part of the equation. Providing an excellent customer…
Phone Upgrades to Support a Dynamic Working Environment
Challenge: Phone Upgrades to Support a Dynamic Working Environment Large office environments can put a strain on employee communications and effective customer service. Add in moving parts (and dogs)…
Increasing Efficiency of Communication Across Multiple Locations
Challenge: Increasing Efficiency of Communication Across Multiple Locations Even with the most well oiled businesses, spreading out across multiple locations can put a strain on communications. Messages and…
Need to Optimize Office Hours – Analog Phone System to VoIP
Challenge: Need to Optimize Office Hours - Analog phone system to VoIP Time is money. Most Businesses can’t afford to have employees constantly distracted from their work, attending to…
Director of Technology, Harris Personal Injury
BlueCloud has provided us with outstanding support in the process of our transition. BlueCloud ported our numbers on time and made sure all the phones and hardware were setup and working properly.
Culligan of Escondido
We’ve been with BlueCloud for years now and couldn’t be happier. The phones all work great and we have incredible voice quality. We have had an outstanding level of customer service and support from day 1.
Working with BlueCloud is everything I could hope for as an owner of a software company. Every call we’ve had has been fantastic quality.
Synagogue Administrator, Beth Jacob Congregation
We’re extremely happy with BlueCloud’s excellent customer service. Working with BlueCloud is a breeze.
Manager, Mushuga 4 Sushi
The company I work for was having major phone issues. I suggested we switch to BlueCloud. BlueCloud came out to each location and set up the new phone system right away and we love it.
Director of Technology
The switch to BlueCloud was seamless and stress free. BlueCloud didn’t just leave us to figure out our new phone system, they’ve been there anytime we’ve needed assistance with expanding our services.
Our previous provider had daily issues, but we have none with BlueCloud. The voice quality is great. They are easily reachable whenever needed and very professional.
I’m never worried about reaching someone in a call center who is there to ‘handle’ me, I’m always working with knowledgeable and friendly staff. Thank you for the great support and service you offer!
BlueCloud has been extremely helpful from the very beginning detailing all my options and offering very competitive pricing.
We are very thankful we switched our landline phone service over to BlueCloud's Hosted PBX VoIP system. It’s simple to use and saves us money each and every month.
It’s been great having BlueCloud handle everything on the back end. Anytime we have a question or change, it’s been implemented quickly and easily.
BlueCloud VoIP service and support has exceeded our expectations. Everything is so clear, organized and helpful. You provide us with hands on customer support that really shows you care.