Features Communicate with everyone, everywhere, every way your business demands.


BlueCloud Hosted Phone System offers an unparalleled set of productivity-enhancing features. Features make the difference with Hosted PBX.

  • Hosted PBX Service
  • HD Voice Service
  • Caller ID and Caller Name
  • Call Waiting
  • Conference Calling
  • Intercom Paging
  • Extension Dialing
  • Advanced Call Transferring
  • Music on hold
  • Call monitoring
  • Auto attendant
  • Holiday Messages
  • Multi level IVR
  • User templates
  • Call reports
  • Dial-by-Name directory
  • Unlimited Extensions


Send and receive texts using your business phone number. BlueCloud makes is easy to send and receive business texts from our customized texting platform and texting app. Communicate with your customers, manage support tickets, stay in touch with your sales team and other remote workers via text.

  • Text using your business phone number
  • Online texting platform
  • Texting application for your cell phone
  • Flexible customizable texting packages available


  • Each extension gets individual voicemail
  • Voicemail to email- receive voicemail and notification to email
  • Voicemail Greetings- easily record custom greetings
  • Enhanced Voicemail
Virtual Faxing

Internet Fax

  • Virtual Fax
  • Fax to Email
  • Hard Faxing with fax ATA


Phone numbers make it easy for your customers to contact you. BlueCloud provides your business with the best available phone numbers.

  • Local numbers
  • International numbers
  • Toll free
  • Premium numbers

Advanced Call Features

  • Find Me/Follow Me- ring an extension to ring multiple extensions or outside telephone numbers anywhere in the world.
  • Call Spying/Call Whispering- listen to an employee’s call or even coach a salesperson through a call where only they can hear you. The caller will never hear a thing.
  • Call Parking- place a call on hold on one telephone and continue the conversation from any other telephone.
  • Intercom Paging- quick and convenient extension based interoffice paging.
  • Call Screening- callers identify themselves so you can discreetly accept/reject calls.
  • Conference Bridging- create a virtual conference room by allowing participants to dial into the conference bridge from their own phone.
  • Push to Talk- immediate interoffice communications, including remote office.
  • Call Forwarding- easily forward incoming calls to any phone number your chose.
  • Click to Call- web-based communication that allows you to click a button, image or text on a webpage to request an immediate voice connection with another person in real-time.
  • Call Queue- caller is placed in a queue and hears music on hold until someone is free to take their call.
  • Simultaneous Ring- ring your mobile/home phone when someone calls your office phone.

Location Integration


With BlueCloud’s hosted phone system, all your business locations, extensions, and even mobile users will be part of the same phone system. Through location integration, users in all business locations can access all of the features of your BlueCloud phone system as if they were all sitting under one roof. Say goodbye to purchasing multiple phone systems for every office location and wasting valuable company dollars. Location Integration allows for a more efficient and productive workplace with the convenience of one monthly bill.


Mobile App

The BlueCloud mobile app allows users to turn their laptops or cell phones into business phones.

  • Make HD voice and 1080p video calls over IP using H.264 and VP8 codecs for crisp, clear calls
  • Send and receive Instant Messages, and share files, videos and images
  • Create and name public or private chat rooms to streamline conversations
  • See user presence in real-time and set your presence status to reduce distractions and increase productivity
  • Comprehensive call history panel with access to call details and recordings

Call Center Solution

BlueCloud’s cloud based Call Center Solution delivers value to businesses of all sizes through inbound and outbound communication. Empower your agents to provide the best customer experience they can, while being as efficient as possible.

  • Advanced call queue capabilities
  • Intelligent call routing
  • Custom call center features
  • Call center portal and platform
  • Advanced call center reporting and analytics